"Hi Russell, Matt and I just wanted to say thank you so so much for the incredible job you did at photographing our wedding! We were absolutely blown away by you - you were so personable and friendly, and clearly take incredible photos (I love the one you posted - thank you so much!), but you just went above and beyond what we expected and we are so incredibly grateful to you! You helped us with the running order of the day, supported the ushers, were constantly looking around for the right opportunities for a good shot and were so gracious to our family - my mum mentioned how touched she was that you said goodbye to her. Dozens of our wedding guests came up to us throughout the day to tell us how impressed they were with you too!
I just wanted to let you know that we are absolutely singing your praises to everyone we know and would be more than happy to write any recommendation for you if you'd like? We can't thank you enough for what you did - you really made our day so special - we've just arrived to Croatia on our honeymoon and are still talking now about how great you were!
Thank you again and hope that our paths cross in the future. Best wishes, Charlotte (and Matt!)"